Privacy Policy

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Meltique — Privacy Policy

Last updated:

Welcome to Meltique. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose and safeguard your information when you visit our website meltique.example or purchase our chocolates.

1. Information We Collect

We may collect the following information:

  • Contact details: name, email address, phone number, shipping and billing addresses.
  • Account data: username, hashed password, order history.
  • Payment information: we do not store full payment card numbers on our servers — payment is processed by third-party payment processors.
  • Device & usage data: IP address, browser type, pages visited, referring URLs, and cookies.

2. How We Use Your Information

We use the information to:

  • Process and fulfill orders, including shipping and invoicing.
  • Communicate with you about orders, promotions, and updates.
  • Improve our website, products, and customer service.
  • Detect and prevent fraud and other prohibited activities.

3. Cookies & Tracking

We use cookies and similar tracking technologies to provide site functionality, understand usage, and deliver personalized content. You can control cookie preferences through your browser settings; however, disabling some cookies may affect site features.

4. Sharing & Third Parties

We may share your information with trusted third parties who perform services on our behalf, such as payment processors, shipping providers, analytics services, and marketing platforms. We require those providers to handle your data securely and only for the purposes we specify.

5. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission over the internet or storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

7. Children's Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected such data, please contact us to request deletion.

8. Changes to This Policy

We may update this policy from time to time. When we make material changes, we will post the updated date at the top of this page and, where appropriate, notify you by other means.

Questions? Contact us at privacy@meltique.example

 

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